Terms of Service

Last Updated: October 31, 2026

Overview

Welcome to The Dew Standard.

The terms "we," "us," and "our" refer to The Dew Standard. We operate this website and online store, including all related content, products, features, and services (collectively, the "Services").

The Dew Standard is an online destination for carefully curated Korean skincare products. Our website is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services.

These Terms of Service ("Terms") govern your access to and use of our website and Services, including purchases made through our online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

1. Eligibility and Accounts

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a parent or legal guardian where permitted by law.

When placing an order or creating an account, you agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

We reserve the right to suspend or terminate accounts associated with fraudulent, unlawful, or unauthorized activity.

2. Products and Product Information

The Dew Standard offers a carefully curated selection of Korean skincare products from independent brands and manufacturers.

We make reasonable efforts to ensure that product descriptions, photographs, ingredient information, pricing, and availability are accurate.

However, product packaging, formulations, colors, and appearance may vary or change without notice. Product appearance may also differ depending on your device or screen settings.

We reserve the right to modify product descriptions, discontinue products, and limit quantities available for purchase at any time, subject to applicable law.

Unless expressly stated otherwise, The Dew Standard acts as a retailer of products manufactured by third parties.

Purchasing a product does not transfer ownership of any intellectual property rights associated with the product, its packaging, formulation, or branding.

3. Skincare Information and Product Use

The skincare information provided on our website is intended for general educational and informational purposes only.

It is not intended to replace professional medical advice, diagnosis, or treatment.

Unless specifically identified otherwise, products offered by The Dew Standard are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.

Individual skincare results may vary depending on skin type, sensitivities, existing conditions, and product usage.

Customers are encouraged to:

• Review product ingredients, directions, and warnings before use.

• Perform a patch test when introducing new skincare products, particularly if they have sensitive or reactive skin.

• Follow the manufacturer's recommended usage instructions.

• Discontinue use if irritation or an adverse reaction occurs.

• Consult a qualified healthcare professional when appropriate.

We do not guarantee specific cosmetic results from any product.

Nothing in this section excludes or limits liability that cannot legally be excluded or limited.

4. Orders and Acceptance

By placing an order through our website, you are submitting an offer to purchase the selected products.

All orders are subject to acceptance, product availability, and successful payment authorization.

We reserve the right to refuse, cancel, or limit orders for reasons including suspected fraud, pricing errors, inventory discrepancies, or unauthorized resale, subject to applicable law.

If an order is canceled after payment has been collected, we will issue the appropriate refund.

Please review your order carefully before submitting it. Once an order has entered processing, we may be unable to accommodate cancellation or modification requests.

Purchases are intended for personal use unless otherwise expressly authorized by The Dew Standard.

For wholesale or resale inquiries, please contact hello@thedewstandard.com.

5. Pricing and Payment

All prices displayed on our website are listed in U.S. dollars unless otherwise indicated.

Prices, discounts, promotional offers, and product availability are subject to change without notice.

The price charged for an order will be the price displayed and confirmed at checkout, subject to correction of errors in accordance with applicable law.

Applicable sales taxes and shipping charges will be calculated and displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and that the information provided is accurate.

Payments are processed through Shopify and supported third-party payment providers.

We do not guarantee that any particular payment method will remain available.

6. Shipping and Delivery

We currently offer shipping to destinations specified at checkout.

Shipping costs, available delivery methods, and estimated delivery times are provided during checkout or in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier disruptions, severe weather, customs processing, labor disputes, or other unforeseen events.

We will comply with applicable laws concerning shipping deadlines, delayed orders, refunds, and risk of loss.

Customers are responsible for providing accurate shipping information.

If an order arrives damaged, defective, or incorrect, please contact us at hello@thedewstandard.com as soon as possible.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

We accept eligible returns of unopened, unused skincare products within 30 days of delivery.

To qualify for a change-of-mind return, products must be:

• Unopened and unused.

• In their original, sealed packaging.

• In the same condition in which they were received.

• Accompanied by proof of purchase.

For hygiene and product safety reasons, opened, used, or unsealed skincare products are not eligible for change-of-mind returns.

Customers must contact hello@thedewstandard.com before returning any products.

Unless otherwise stated or required by law, customers are responsible for return shipping costs for change-of-mind returns.

Original shipping charges are nonrefundable unless otherwise required by applicable law.

Refunds for approved returns will be issued to the original payment method after the returned products have been received and inspected.

Damaged, defective, or incorrect products will be addressed in accordance with applicable law and our Return & Refund Policy.

For complete details, please review our Return & Refund Policy.

8. Intellectual Property

All original website content, including text, graphics, photographs, designs, logos, branding, videos, and other materials created or owned by The Dew Standard, is protected by applicable intellectual property laws.

Certain product images, trademarks, brand names, and descriptions are owned by their respective manufacturers or rights holders and are used with permission or as otherwise permitted by law.

The Dew Standard name, logo, and original brand materials may not be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

You may access and use our website for personal, non-commercial purposes only.

Nothing in these Terms grants you ownership of or a license to any intellectual property belonging to The Dew Standard, Shopify, or third parties, except as expressly permitted.

9. Third-Party Services and Tools

Our website may provide access to tools, payment processors, applications, or other services operated by third parties.

These services may be governed by separate terms and privacy policies.

We do not control and are not responsible for the independent operations, content, or policies of third-party providers, except as required by applicable law.

Your use of third-party services is subject to the terms established by those providers.

10. Third-Party Links

Our website may contain links to third-party websites or resources.

These links are provided for convenience and informational purposes.

We do not guarantee the accuracy, reliability, or availability of third-party content.

Accessing third-party websites is at your discretion, and we encourage you to review their terms and privacy policies before providing information or making purchases.

11. Relationship With Shopify

The Dew Standard uses Shopify to host and operate its online store.

Shopify provides the ecommerce technology that enables us to offer products and process transactions.

Purchases made through our store are transactions between you and The Dew Standard, not Shopify.

To the fullest extent permitted by applicable law, Shopify and its affiliates are not responsible for disputes, losses, or claims arising from products purchased directly from The Dew Standard.

Nothing in these Terms limits any rights or remedies that cannot legally be waived.

12. Privacy and Personal Information

Your privacy is important to us.

Our Privacy Policy explains how personal information may be collected, used, stored, and disclosed when you access our website or purchase products.

Because our store is hosted by Shopify, certain information may be processed by Shopify and its service providers to facilitate transactions, provide website functionality, prevent fraud, and improve the shopping experience.

Please review our Privacy Policy and Shopify's Privacy Policy for additional information.

13. Customer Reviews and Feedback

If you submit reviews, comments, photographs, suggestions, or other content to The Dew Standard, you represent that you have the right to share that content.

You grant The Dew Standard a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share your submitted content for purposes related to operating, improving, and promoting our business, subject to applicable law.

We may remove content that is misleading, unlawful, offensive, infringing, or otherwise inappropriate.

You remain responsible for the accuracy and legality of any content you submit.

14. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such errors and update information without prior notice.

Where permitted by applicable law, we may cancel orders affected by material errors.

If payment has already been collected for a canceled order, we will issue the appropriate refund.

15. Prohibited Uses

You agree not to use our website or Services for any unlawful, fraudulent, or unauthorized purpose.

Prohibited activities include:

• Violating applicable laws or regulations.

• Infringing intellectual property rights.

• Submitting false or misleading information.

• Harassing, threatening, or abusing others.

• Introducing viruses, malware, or harmful code.

• Attempting to interfere with website security or functionality.

• Collecting personal information about other users without authorization.

• Using automated scraping or data extraction tools without permission.

• Impersonating another person or organization.

• Using our website content for unauthorized commercial purposes.

We reserve the right to restrict or terminate access for violations of these Terms, subject to applicable law.

16. Automated Agents and Website Access

Automated systems, bots, software agents, and similar technologies accessing our website must comply with applicable laws and any technical restrictions or access requirements established by The Dew Standard or Shopify.

We may restrict or block automated activity that interferes with website performance, security, customer privacy, or normal store operations.

Automated systems must not bypass security measures, misrepresent their identity, or access restricted information without authorization.

17. Disclaimer of Warranties

Our website and Services are provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law.

While we strive to maintain accurate information and reliable website functionality, we do not guarantee uninterrupted, error-free, or completely secure access to the Services.

To the extent permitted by law, we disclaim warranties not expressly provided, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Product warranties, if any, may be provided by the applicable manufacturer.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or other rights that cannot legally be waived.

18. Limitation of Liability

To the fullest extent permitted by applicable law, The Dew Standard and its owners, employees, affiliates, contractors, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or Services, including lost profits, lost revenue, or loss of data.

We do not guarantee uninterrupted website availability or specific cosmetic results from products purchased through our store.

Nothing in these Terms excludes or limits liability for personal injury, defective products, fraud, gross negligence, willful misconduct, or any other liability to the extent such exclusion or limitation is prohibited by applicable law.

Your statutory consumer rights remain unaffected.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The Dew Standard and its affiliates, employees, representatives, and service providers against third-party claims, losses, liabilities, and reasonable legal expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of third-party rights.

This provision does not apply where prohibited by applicable law and does not limit any non-waivable consumer rights.

20. Termination

We reserve the right to suspend or terminate access to our Services if you violate these Terms or engage in fraudulent, unlawful, or harmful conduct.

Termination does not affect obligations or rights that arose before termination.

Provisions concerning intellectual property, liability, indemnification, governing law, and other matters intended to survive termination will remain effective where legally permitted.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the extent permitted by law or severed if necessary.

The remaining provisions will continue in full force and effect.

22. Entire Agreement and Waiver

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement governing your use of our Services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

23. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a business restructuring, merger, acquisition, or sale, subject to applicable law.

24. Governing Law

These Terms of Service are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law principles.

Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts in Michigan, except where applicable law provides otherwise.

Nothing in these Terms limits any mandatory consumer protecti